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How 8yh Handles Your Personal Data

At 8yh, the way we collect, store and use your personal data is governed by this Privacy Policy, which applies to every account holder and visitor where local…

Data collected only as neededCookie controls in your accountRight to request deletionIndia-applicable data standardsContact us any time
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8yh How 8yh Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Data Team

If you have questions about how your personal data is handled, want to correct information we hold, or wish to submit a deletion request, our privacy team is reachable through any of the channels below. We aim to acknowledge your request within 48 hours and resolve it within the timeframe required by applicable law in your region.

Team online

Email Privacy Team

Send your data request or privacy question directly to our dedicated privacy address. We log every request and respond with a case reference so you can track the outcome through to resolution.

Live Chat Support

Our support chat is available around the clock. Start a chat from your account dashboard, select the privacy or data topic, and an agent will escalate your request to the data team without delay.

Account Settings Panel

Inside your 8yh account settings you can review the personal data fields we hold, update contact details yourself, and submit a formal access or erasure request without needing to call anyone.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security at 8yh

We use industry-standard encryption on all data stored and transmitted through 8yh.org.

Encryption in Transit and at Rest

Every data packet between your device and our servers is encrypted using TLS.

Cookie Management

We separate essential session cookies from analytics and preference cookies.

Two-Factor Account Security

When you log into your 8yh account, two-factor authentication adds a verification step via your registered mobile number, reducing the…

Data Retention Policy

We keep your data only as long as necessary. Payment records are retained for the period financial regulations require; marketing…

Third-Party Data Sharing

We share data with payment processors such as UPI networks, Paytm and PhonePe only to complete transactions.

Requesting Changes or Deletion

Submit an access or erasure request through your account settings panel or via our privacy email.

Common Questions About Your Privacy on 8yh

The questions below cover the data rights most commonly raised by people who use 8yh in India. If your question is not answered here, our privacy team can be reached via live chat or the privacy email address listed in the support section above.

We collect your name, email address, mobile number, date of birth and the payment identifiers linked to your UPI, Paytm or PhonePe account. We also record device and session data needed to keep your account secure and operational.

Yes. Submit a data access request through your account settings panel or by emailing our privacy team. We will compile and send you a structured copy of your personal data within the timeframe required by applicable law in your region.

Open the account settings panel and select the data erasure option, or email our privacy team directly. We process deletion requests within the legally required window, retaining only the records we are legally obliged to keep, such as financial transaction logs.

We share only the transaction data that UPI networks, Paytm or PhonePe need to process your deposit or withdrawal. That data is not shared with marketers, data brokers or any unrelated third party, and those payment providers maintain their own privacy terms.

We use essential session cookies, analytics cookies and preference cookies. Essential cookies cannot be disabled as they keep your account session active. You can accept or reject all other cookie categories through the cookie panel in the site footer or your account settings.

Retention periods vary by data type. Payment and transaction records are kept for the period required by applicable financial regulations. Account profile data is deleted within 90 days of account closure, and marketing preferences are removed within 30 days of consent withdrawal.

Reach our privacy team via email or live chat first — most concerns are resolved within 48 hours. If you are not satisfied with our response, you have the right to escalate to the relevant data protection authority applicable in your jurisdiction under local law.

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