Reference

Our Terms, Your Rights at 8yh

These legal pages set out how 8yh operates your account, what data we hold, and what rights you can exercise at any time.

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsJurisdiction Notice

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How 8yh Applies Its Legal Terms

8yh Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

8yh applies its terms on a jurisdiction-dependent basis. Whether you access the platform via UPI, Paytm, or PhonePe, your account is governed by the version of these terms applicable to your region under local law. We update these documents when regulatory conditions change, and we notify

1
you via the registered email on your account before any material amendment takes effect. If you continue using the platform after a change notice, that constitutes acceptance. If you disagree with an amendment, you may request account closure through our support channel before the effective date.
2
All financial transactions — deposits, withdrawals, and any account adjustments — are processed under the payment conditions described in the version of the terms current at the time of the transaction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Any Legal or Policy Matter

If you have a question about how our terms apply to your account, or want to raise a formal concern, three contact paths are available. We aim to respond to legal queries within two working days, and all correspondence is logged against your account for reference.

Team online

Email Support

Send your legal query or formal notice to our support email. Include your account ID and the specific clause you are referencing so our team can respond precisely and without delay.

Live Chat

Our chat channel is available daily and can escalate any account or policy question to the compliance desk. Useful for quick clarifications before submitting a formal written request.

Postal Notice

For formal legal notices requiring a physical record, our registered address is listed at the bottom of the terms document. We acknowledge postal notices within five working days of receipt.

HOW WE HANDLE THIS

Data Handling, Cookies and Account Security

From the moment you open an account, 8yh applies a set of data and security practices designed to keep your information accurate, accessible only to you, and retained…

Data We Collect

We collect name, contact details, payment identifiers and session logs.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance.

Account Security

All account pages are served over TLS. We enforce two-step verification at login and flag any device not previously associated…

Data Retention

Account data is retained for the period required under applicable Indian financial regulations.

Requesting Changes

You may request a copy of your data, ask us to correct inaccuracies, or request deletion by writing to our…

Who Holds Your Data

8yh is the data controller for all account information. We do not sell personal data to third parties.

Legal and Policy Questions Answered

These are the questions our account holders ask most frequently about rights, data handling and how our legal terms work in practice. Each answer reflects the current version of our policy.

The governing law depends on your location and the jurisdiction in which access is permitted under local law. The applicable jurisdiction is stated in the terms document version active at the time your account was opened or last amended.

Yes. Send a data access request to our support email with your account ID. We will compile and deliver all personal data we hold on you within 30 days, in a readable format, at no charge to you.

Submit a deletion request via email, citing your account ID and the specific data categories you want removed. We process these within 30 days, subject to any retention obligations imposed by Indian financial regulations that may apply to certain transaction records.

Payment identifiers are tokenised before storage. We retain only the token and transaction reference, not your full UPI handle or Paytm credentials. The payment processor handles the live transaction under its own security and privacy framework.

We send a notice to your registered email before any material change takes effect, stating what has changed and when the new version applies. You can also find the version history and effective dates at the bottom of the terms document.

Yes. Raise the dispute in writing to our support email. Our compliance team will review the decision against the terms that were in force at the relevant time and respond with a reasoned explanation within five working days.

We do not sell personal data. We share data only with payment processors such as Paytm and PhonePe where necessary to complete a transaction, and with any authority legally entitled to request it under applicable Indian law.

Our Terms, Your Rights at 8yh

Reach Us on Any Legal or Policy Matter

Email Support

Live Chat

Postal Notice

Data Handling, Cookies and Account Security

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Who Holds Your Data

Legal and Policy Questions Answered

01 Which law governs my 8yh account?

02 Can I request a copy of all personal data 8yh holds on me?

03 How do I ask 8yh to delete my data?

04 What happens to my payment data when I make a UPI or Paytm deposit?

05 How will I know if the terms change?

06 Can I dispute a decision 8yh made about my account?

07 Does 8yh share my data with third parties?

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